Privacy Policy
1. Introduction
At Words On TV (available via the website wordsontv.com), we value and respect your privacy. We are committed to safeguarding personal information and ensuring transparency around how data are collected, processed, stored, and used. This Privacy Policy outlines the principles and practices we follow to protect your personal data, consistent with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or processed through our website, wordsontv.com, and related services. References to “we,” “us,” or “our” refer to Words On TV as the data controller responsible for the processing of your personal data.
Words On TV acts as the data controller when determining the purposes and means of processing your personal information. If you have any questions about this policy or about how we process your personal data, please contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
Includes information such as your IP address, browser type and version, device type, geographic location, language settings, referral sources, pages visited, time spent on pages, and your interactions with the website. This data helps us understand how users engage with wordsontv.com.
b) Account Data
If you create an account with us, we may process your full name, email address, mailing address, and telephone number.
c) Profile Data
This may include login credentials, order history, behavioral patterns, preferences, user-generated content, and personal choices made on the site.
d) Communication Data
Records of correspondence with you, including support queries, responses to surveys, feedback, submitted forms, and communication logs with our support or customer service teams.
e) Technical Data
Data concerning your operating system, device and browser settings, security configurations, connection status, and diagnostics related to site performance or errors experienced.
f) Transaction Data
Information related to purchases or orders placed through our services, including payment method details (processed through third-party providers), delivery addresses, transaction history, and invoicing information.
g) Preference Data
Your choices concerning receipt of marketing communications, opt-in/opt-out statuses, frequency and categories of messages received from us, and product interests.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Consent: When you have given clear permission for us to process your personal data for specific purposes (e.g., subscribing to newsletters or accepting cookies).
– Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract (e.g., account registration or order fulfillment).
– Legal Obligations: When processing is required to comply with a legal obligation.
– Legitimate Interests: When processing is necessary for our legitimate interests (e.g., to improve services, ensure network and information security), unless overridden by your interests or fundamental rights.
5. Your Rights
Under data privacy laws, you have the following rights:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request that we correct any inaccuracies in your personal information.
– Right to Erasure: You have the right to request deletion of your data, subject to legal or contractual limitations.
– Right to Restrict Processing: You may ask us to restrict the processing of your personal data under certain conditions.
– Right to Portability: You are entitled to receive a copy of your personal data in a structured, commonly used, and machine-readable format, or to have that information transmitted directly to another organization.
– Right to Object: Where processing is based on legitimate interests or for direct marketing, you may object to such processing at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Measures include, but are not limited to:
– Secure Socket Layer (SSL) encryption technology for data transmission
– Access control protocols to restrict data access to authorized personnel
– Regular data backups and system monitoring
– Staff awareness training on data privacy and confidentiality
7. International Transfers
In certain situations, your data may be transferred to and processed in countries outside your jurisdiction, including those that may not offer the same level of data protection. In such cases, we ensure that adequate safeguards are in place, such as:
– Standard Contractual Clauses approved by the European Commission
– Commitments to abide by regional regulatory frameworks and international standards of data protection
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary by data type:
– Usage and Technical Data: up to 12 months for analytical and performance optimization purposes
– Account, Profile, and Communication Data: retained for the duration of your account and up to 6 years thereafter
– Transaction Data: retained for 7 years in line with tax and accounting obligations
– Preference Data: retained until you revoke your consent or request deletion
9. Cookie Policy
We use cookies and similar technologies on wordsontv.com to enhance the user experience and improve our services. Cookies are small files placed on your device to enable site functionality and gather insights.
Types of cookies used:
– Essential Cookies: Necessary for core site operation and access to secure areas
– Functional Cookies: Preserve user preferences and settings
– Performance Cookies: Collect anonymous data on website performance and error diagnostics
– Analytics Cookies: Analyze site traffic and user interactions to refine user experience
10. Cookie Management and Compliance
We comply with GDPR and CCPA requirements by providing a clear cookie consent mechanism when you first visit our website. You can manage cookie preferences through your browser settings or by using the cookie settings tool available on wordsontv.com.
Where consent is required (e.g., for non-essential cookies), you will be asked to opt in explicitly. You may withdraw your consent at any time.
11. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect or solicit personal data from anyone under the age of 13. If we discover that we have collected personal data from a child without verifiable parental consent, we will take immediate steps to delete such information.
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect changes in legal, technological, or operational developments. When updates are made, we will revise the policy on this page and may notify you through website banners, email, or other appropriate methods.
We encourage users to review this Privacy Policy periodically to stay informed about how we handle personal data.
13. Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please contact us at:
Email: [email protected]
We are committed to full compliance with data protection laws applicable in the jurisdictions where we operate. If you believe your data protection rights have been infringed, you also have the right to lodge a complaint with a supervisory authority.
At Words On TV, we are dedicated to maintaining the privacy and trust of our users, and we welcome all inquiries regarding how your personal data is handled.